Guest Experience Questionnaire

Bellén Athens Hotel

Guest Experience Questionnaire

Please take a few minutes to evaluate our facilities and services. Your feedback helps us improve.

  1. 1Your details
  2. 2How you found us
  3. 3Front Desk
  4. 4Housekeeping
  5. 5Food & Beverage
  6. 6Leisure
  7. 7Overall Experience
Your details
I agree to Bellén Athens Hotel storing my responses for service and marketing purposes. See our Privacy Policy.
How did you learn about Bellén Athens Hotel?
Website / Internet
OTA
Recommendation
Returning Guest
Social Media
Travel Agent
Other
Front Desk

Reservations Procedure

Poor
Fair
Good
Very Good
Excellent
N/A

Welcoming Experience

Poor
Fair
Good
Very Good
Excellent
N/A

Front Staff Friendliness

Poor
Fair
Good
Very Good
Excellent
N/A

Staff Accuracy

Poor
Fair
Good
Very Good
Excellent
N/A

Housekeeping

Staff Friendliness

Poor
Fair
Good
Very Good
Excellent
N/A

Comfort & Ambience

Poor
Fair
Good
Very Good
Excellent
N/A

General Maintenance

Poor
Fair
Good
Very Good
Excellent
N/A

Design

Poor
Fair
Good
Very Good
Excellent
N/A

Laundry Service

Poor
Fair
Good
Very Good
Excellent
N/A

Room Cleanliness

Poor
Fair
Good
Very Good
Excellent
N/A

Public Areas Cleanliness

Poor
Fair
Good
Very Good
Excellent
N/A

Food & Beverage

Breakfast

Poor
Fair
Good
Very Good
Excellent
N/A

Breakfast Service

Poor
Fair
Good
Very Good
Excellent
N/A

Dinner Food Quality

Poor
Fair
Good
Very Good
Excellent
N/A

Dinner Service

Poor
Fair
Good
Very Good
Excellent
N/A

Mini Bar

Poor
Fair
Good
Very Good
Excellent
N/A

Room Service

Poor
Fair
Good
Very Good
Excellent
N/A

Leisure

Spa & Wellness Services

Poor
Fair
Good
Very Good
Excellent
N/A

Gym Facilities & Services

Poor
Fair
Good
Very Good
Excellent
N/A

Overall Experience
Poor
Fair
Good
Very Good
Excellent
N/A

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